Vtara36

All tenants are asked to strictly abide by the followings

Short-term rent is illegal.

Offenders shall be liable to imprisonment or a fine according to the Hotel Act of the Kingdom of Thailand.

Keep silent in the premise.

Be considerate as the condominium belongs to several co-owners. Everyone has the right to live peacefully.

Keep the condo clean.

Do not litter. Do throw the trash in the designated area. Dustbin can be found anywhere in the premise.

Announcement Board of Vtara36

Last Update: 5 March 2024 17:32

Vendors nearby Vtara36

Car care - Laundry - Restaurant - Hospital

Show Map

Vendors
nearby Vtara36

Show Map

Car care - Laundry - Restaurant - Hospital

Wow Laundry (SKV36)

Mobile: 064-639-4115
The shop is open 24 hours for the self-service. The customers can reach out to the store for dry cleaning service during opening hours (08:30 – 18:30)
LINE ID:@wowlaundry 

CJ Auto (Rama 4)

Mobile: 089-990-8998
Repair all types of cars, Sedans, Trucks, Vans, All car brands, All models
Open Mon – Sat (08:30-17:30)
*Closed every Sunday 
LINE ID: @cjauto333

Asoke Skin Hospital

Tel: 02-246-5111
Hospital specializing in dermatology by expert physicians provides the most comprehensive skincare services in Thailand. Opening hours: 09:00 – 21:00
LINE ID: @AsokeSkinhospital

Mala X (Sukhumvit36)

Mobile: 080-635-9426
Mala X Drypot offers both dry stir-fried and soup-style, Customers can choose their own ingredients and customize spiciness level. Dine in at the restaurant or order via LINE Man for delivery.
LINE ID:@malax.drypot

Samitivej Sukhumvit Hospital
Samitivej Hospital

Tel: 02-222-2222
Samitivej Hospitals, part of Bangkok Dusit Medical Services (BDMS), are a leading group of private hospitals serving both Thailand and the ASEAN region. The hospital is located at Sukhumvit Soi 49. English and Chinese speaking staffs are available on-site.

Baan Somtum (SKV40)

Tel: 02-381-1879
Dedicated to sharing this deliciousness with care and attention for every detail, the restaurant provides experience the authentic taste of Thai North-Eastern Food from premium ingredients.
LINE ID: @baansomtum

Frequently Asked Questions

FAQ

(Q-A1) (Usage of Personal Property & Asset) What are the regulations regarding decorating my own condo units?

(A-A1) The regulations for decorating your own condominium units in Vtara Sukhumvit 36 are as follows:
1.) No actions shall be taken against the condominium unit that may cause damage to the structure.
2.) Co-owners must comply with regulations and prohibitions related to safety measures as stipulated by the insurance company.
3.) Co-owners must adhere to regulations regarding interior decoration or modification, including the placement of damage deposit, notification of contracted parties, supervision of work, and enforcement of regulations related to decoration or modification .
4.) Co-owners are prohibited from engaging in any activities that may cause damage to pillars, beams, floors, or walls of the condominium unit, whether within the unit or parts of the building outside. This includes tampering with or modifying floors, ceilings, or parts of the building outside the condominium unit that are shared.
5.) No actions, both inside and outside the condominium unit, shall alter the appearance of common property or the external characteristics of the building, including balconies.
6.) Installation of metal doors adjacent to shared corridors and/or the installation of metal bars, awnings, or other materials in front of windows, balconies, or parts of the building visible from the outside is prohibited. Additionally, affixing signs or symbols on doors, windows, balconies, or other parts of the building visible from the outside is prohibited.
7.) If a co-owner fails to comply with these regulations, the co-owner consents to allow the juristic person of the building to act on behalf of the injured party against the co-owner who caused the damage. This includes filing complaints, initiating legal proceedings, and seeking damages in accordance with these regulations, with the co-owner waiving the right to claim any damages against the juristic person.

*In the event of a co-owner's violation, the co-owner consents to the juristic person filing complaints, initiating legal proceedings, and seeking damages in the future.

(Q-A2) (Usage of Personal Property & Asset) What are the regulations regarding security systems?

(A-A2) The regulations regarding security systems in Vtara Sukhumvit 36 are as follows:
1.) No alterations shall be made to the air conditioning, electrical, plumbing, healthcare, fire alarm, and disaster prevention systems within the condominium unit.
2.) It is prohibited to violate the prohibitions of the insurance company regarding explosives and inflammable materials to prevent fire and disaster.
3.) Co-owners are not allowed to increase the size of the electricity meter without permission.
4.) Co-owners and residents are not allowed to use electrical appliances that produce loud noises, disturbing other co-owners.
5.) It is prohibited to bring chemical substances, radioactive materials, inflammable materials, toxic substances, substances dangerous to the building structure and overall health, as well as gases, and objects weighing more than 200 kilograms per square meter, into the condominium unit.
6.) If a co-owner fails to comply with these regulations, the co-owner consents to allow the juristic person of the building to act on behalf of the injured party against the co-owner who caused the damage. This includes filing complaints, initiating legal proceedings, and seeking damages in accordance with these regulations, with the co-owner waiving the right to claim any damages against the juristic person.

(Q-A3) (Resident Registration) In the case where co-owners residing in the project, how can family members or residents be registered?

(A-A3) Registration of residents by co-owners or tenants In the case of family members, the room owner (with the name listed in the deed) may bring family members or relatives to register new residents at the juristic management by attaching the photocopy of the co-owner's ID card and writing a letter of authorization to reside in room (ex.118/xxx). If unable to come in person, the co-owner process the registration of residents via email and attach the document(s) with the authorization message to allow occupancy of room 118/xxx as well.

(Q-A4) (Tenant Registration) In the case where co-owners have tenants, what are the procedures for tenant registration?

(A-A4) Co-owners must submit documents and provide various information regarding residential tenants as follows:
1.) Submit a copy of the room rental agreement indicating the start and end dates of the room rental.
2.) Register new tenants and fill out documents listing individuals residing within the condominium unit.
3.) Provide names of relatives, siblings, colleagues, and workplace contacts with phone numbers for emergency contact of tenants and residents within the condominium unit.
4.) Notify or specify entitlements to recreational facilities, parking access cards, building access cards, and parking space rights within the building.
5.) Submit copies of identification cards of tenants and room owners.
6.) Inform tenants and comply with all regulations and rules of the condominium project, which can be obtained from the juristic management or download from this website.
7.) In the case of foreign tenants, submit a copy of the passport. Additionally, for residential leases, co-owners, or brokers, registration with the TM.30 (ตม.30) is required.
8.) In the event of lease termination, co-owners must promptly inform the juristic management.

(Q-A5) Do the tenants need to update their lease agreement with the juristic management?

(A-A5) Typically, lease agreements are renewed on an annual basis. If there is a new tenant, they must submit lease documents to the juristic management. If the tenant wishes to renew the lease for the second year, the room owner must provide updated information to the juristic management and submit the lease agreement for the second year accordingly.

(Q-A6) What are the conditions for fingerprint scanning to access the premises of the condominium project?

(A-A6) The conditions for fingerprint scanning to access the premises within the Vtara 36 Sukhumvit project are as follows:
1.) Must be a co-owner or long-term tenant with proper documentation.
2.) Each unit allows registration for up to 5 individuals, with each person required to scan two fingers, both primary and backup (in case of finger injury).

(Q-A7) What are the steps for fingerprint scanning?

(A-A7) The steps for fingerprint scanning at the Vtara Sukhumvit 36 project are as follows:
1.) Contact the juristic management to register new residents of the condominium
2.) Prepare complete documentation for the juristic management, including ID cards of co-owners and tenants (or passports for foreigners).
3.) The juristic management will coordinate with building technicians to escort residents to the fingerprint scanning points within the project, which include:
3.1) Swimming pool area
3.2) Lobby of Building A
3.3) Lobby of Building E

(Q-B1) (Meeting Room / Library) What are the conditions for using the meeting room or library on the G floor of Building A?

(A-B1)
1.) The meeting room (or library) of the Vtara Sukhumvit 36 is open daily from 06:00 to 22:00, or there may be changes in opening hours, which will be announced in advance.
2.) It is prohibited to bring food and alcoholic beverages for consumption, and cooking is prohibited within the meeting room.
3.) In case of excessive electricity usage, the management reserves the right to charge additional fees based on actual usage rates.
4.) Co-owners and/or residents are responsible for any damages incurred in all cases.
5.) Co-owners and/or residents must comply with regulations, guidelines, posted signs, and refrain from creating loud noises that disturb others.
6.) Any illegal activities are strictly prohibited in the meeting room at all times.
7.) The right to use the meeting room is reserved, and it is prohibited for external individuals to use the meeting room without being under the supervision of co-owners and/or residents who are using the service.

Furthermore, individuals who do not comply with the above regulations are prohibited from using the meeting room.

(Q-B2) (Swimming Pool) What are the conditions for using the common swimming pool?

(A-B2)
1.) The common swimming pool of the Vtara Sukhumvit 36 is open daily from 06:00 to 22:00.
2.) The following individuals are prohibited from using the swimming pool:
2.1. Individuals with contagious diseases such as heart disease, high blood pressure, asthma, as well as other dangerous diseases.
2.2. Children under 12 years of age without adult supervision.
3.) Users must wear swimming attire as specified by the juristic person of the condominium, shower before entering, and are prohibited from wearing shoes in the pool area.
4.) Please maintain cleanliness by refraining from bringing food, beverages, pets, or non-swimming-related equipment into the swimming pool area. Glassware, breakable materials, or items that may cause danger are also prohibited in the pool area.
5.) Large equipment, except for swimming boards and balls for playing in the water, is prohibited from being brought into the swimming pool.
6.) Users are responsible for their own safety and personal property.

*The juristic person of the condominium will not be held liable for any loss or injury incurred while using the facilities. 

(Q-B3) (Spa - Onsen) What are the conditions for using the common spa and onsen facilities?

(A-B3)
1.) Spa and onsen facilities of Vtara Sukhumvit 36 is open daily from 06:00 to 22:00.
2.) Please maintain cleanliness by refraining from bringing food, beverages, pets into the spa, sauna room, onsen, and refrain from bringing glassware, breakable materials that may cause danger into these areas.
3.) Users are responsible for their own safety and personal property. The juristic person of the condominium will not be held liable for any loss or injury incurred while using the facilities.
4.) If any damaged equipment or abnormal cleanliness is observed in the spa, sauna room, or onsen, please inform the management for rectification. In case co-owners, residents, or staff cause damage to the equipment or the surrounding areas, they will be held liable for the actual damages incurred to the juristic person of the condominium.
5.) The regulations for using the spa, sauna room, and onsen facilities may be subject to change as deemed appropriate.

(Q-B4) (Fitness Center) What are the conditions for using the common fitness center?

(A-B4) The common fitness center of Vtara Sukhumvit 36 project is located on the G floor of A building, open daily from 06:00 to 22:00.
1.) Users must register the usage of the fitness center with the juristic management.
2.) Please use the fitness equipment according to the proper instructions in the user manual. Users must adhere to the rules, guidelines, and posted signs as follows:
2.1) Prohibited to bring alcoholic beverages or food into the fitness area.
2.2) No smoking is allowed.
2.3) Gambling is strictly prohibited.
2.4) Please maintain cleanliness and use the fitness equipment politely without disturbing others.
3.) The juristic management reserves the right to provide service only to co-owners and residents of Vtara Sukhumvit 36 condominium.
4.) Individuals with skin diseases, contagious illnesses, or conditions deemed unsanitary are not allowed to use the fitness facilities.
5.) Children under 12 years old must be accompanied by a guardian every time they use the fitness facilities.
6.) Users causing damage to the equipment are liable for the incurred damages.
7.) The juristic management reserves the right to limit the number of users to a maximum of 3 individuals per suite at a time, or issue warnings as appropriate.

*In the event that co-owners, residents, or staff violate any of these rules, and despite warnings from the juristic management to rectify their behavior, they persist, the juristic management reserves the right to immediately terminate fitness center services.

(Q-B5) (Sauna Room) What are the conditions for using the common sauna room?

(A-B5) The sauna room of Vtara Sukhumvit 36 is located in each public bathroom next to the common fitness center located on G floor of A building, open daily from 06:00 to 22:00.
1.) Users must register the usage of sauna room with the juristic management. The sauna room regulations may be subject to change for suitability.
2.) Users must register the usage of sauna room and equipments with the juristic according to the user manual as the sauna facilities must be operated and set the temperature according to the instructions.
3.) The following individuals are prohibited from using the sauna service:
3.1 Individuals with weakened physical conditions or who are convalescing.
3.2 Individuals with contagious diseases such as heart disease, high blood pressure, or asthma.
3.3 Individuals exhibiting signs of intoxication from alcohol consumption.
3.4 Children under 12 years old without parental supervision.
4.) Please maintain cleanliness and use the sauna facility with courtesy.
5.) Bringing food and beverages of any kind into the sauna facility is prohibited, as well as smoking.
6.) Users are responsible for their own safety and personal property. The juristic management will not be liable for any loss or injury during sauna usage.
7.) If any damaged equipment or malfunctions in the sauna system are noticed, please inform the juristic management immediately for prompt repair. If co-owners, residents, or staff cause damage to the sauna equipment, they shall be held responsible for compensation.
8.) The juristic management reserves the right to limit the number of sauna users to a maximum of 3 individuals per suite at a time.

*In the event of any violation of the rules by co-owners, residents, or staff, and despite warnings from the juristic management to rectify their behavior, they persist, the juristic management reserves the right to immediately terminate sauna services. These sauna service regulations are subject to change as deemed appropriate.

(Q-B6) (Car Parking) What are the conditions for using the parking spaces in the building?

(A-B6)
1.) The juristic management of Vtara Sukhumvit 36 provides the sticker for parking for co-owners and/or residents only. *Outside individuals are not allowed to use the parking spaces of the building unless they come to contact co-owners and/or residents, and the parking rights within the building for co-owners and/or residents shall be in accordance with the purchase and sale agreement between the property owner and the buyer, specifying the parking rights per unit, which the parking spaces are considered common areas, unless the unit has received personal parking rights according to the purchase and sale agreement. In addition, they have additional parking rights in common areas.

2.) Co-owners or residents who wish to use the automatic parking spaces must register with the juristic management to initially screen the size of the cars, and cars that enter and exit the parking building must not exceed the height limit shown on the sign at the entrance to the parking building.

3.) Vtara Sukhumvit 36 provides an EV Charging Station (Type Predestal Dual Port) in the B1 parking lot of Building A, with 1 machine and 2 outlets, divided into 2 types:
3.1 Connector TYPE I SAE-1772
3.2 Connector TYPE II IEC 62196-2 AC Outlet 20 A Universal.
*Co-owners and/or residents can use the service with a fee of 5 Baht/1 unit of electricity used (service rates may be converted and announced at intervals).

4.) Co-owners and/or residents or individuals authorized to bring cars into the building must park in the areas designated by the corporate entity only.
If anyone violates:
4.1 Parking in unauthorized areas
4.2 Parking in restricted areas
4.3 Not following regulations
4.4 Illegally bringing cars into the building without permission.

*The juristic management will issue verbal warnings. Co-owners and/or residents in the building must remove the vehicle from the parking lot. If they persist, the juristic management shall issue a written warning letter and impose a penalty for further violations.

(Q-B7) (Motorcycle Parking) What are the conditions for using the motorcycle parking spaces?

(A-B7)
1.) The motorcycle parking spaces at Vtara Sukhumvit 36 are reserved for co-owners and/or residents only. Clear stickers indicating motorcycle parking must be displayed in a visible and easily verifiable area. External individuals are not allowed to use the motorcycle parking spaces unless they contact the co-owners and/or residents for temporary permission.
2.) The juristic management does not consider the motorcycle parking spaces as storage facilities for motorcycles in any way. These spaces are designated for service only.
*In case of damage to motorcycles, accidents involving motorcycles, or loss of any property within the motorcycle parking area, the motorcycle owner must take full responsibility and has no right to claim any damages from the juristic management.
3.) Motorcycle parking for co-owners or residents must be done only in the designated areas. If anyone violates parking regulations by parking in unauthorized areas, prohibited areas, or illegally bringing motorcycles into the building without permission, the juristic management shall impose fines accordingly
4.) Motorcycle parking rates for visitors:
4.1 Upon receiving entry-exit cards, co-owners/representatives/staff must stamp and sign the card to authorize it before leaving the project premises. The first 2 hours are free, and each subsequent hour is charged at 10 Baht (ten Baht exactly) per hour. Any fraction of an hour is counted as a full hour. If there is no stamp from the juristic management or co-owners/residents, the hourly parking rate is 30 Baht (thirty Baht exactly) per hour. Any fraction of an hour is counted as a full hour.
4.2 For damaged or lost cards, there is a fine of 300 Baht (three hundred Baht exactly), in addition to the parking fee specified in 4.1. Proof of ownership must be presented to the juristic management, which will then remove the motorcycle from the premises.

*In cases where co-owners and/or residents violate parking regulations by parking in unauthorized areas, prohibited areas, or illegally bringing motorcycles into the building without permission, a fine of 500 Baht (five hundred Baht exactly) per violation and an additional fine of up to 200 Baht (two hundred Baht exactly) per day for the duration of the violation will be imposed. The juristic management reserves the right to amend the motorcycle parking regulations as deemed necessary. If there is an increased number of motorcycles, additional charges may be considered to ensure orderly use of the motorcycle parking spaces.

(Q-B8) (Garden) What are the conditions for using the common garden?

(A-B8) The common garden at Vtara Sukhumvit 36 is open daily from 06:00 to 22:00.
1.) The common garden is intended for relaxation, leisurely walks, or activities.

2.) Please maintain cleanliness and dispose of garbage every time the common area is used. It is prohibited to pluck flowers, branches, or damage trees in the common garden. If damaged equipment or dead trees are found, notify the juristic management immediately.

3.) Users of the service must take responsibility for their own safety and personal property. The juristic management shall not be liable for any loss or injury while using the service. In case co-owners and/or residents or visitors cause damage to the common area's equipment, the co-owners or residents shall be responsible for compensating for the actual damages.

4.) Feeding or hosting events that may disturb co-owners and/or residents is prohibited. If co-owners or residents wish to use the common garden for events or gatherings, they must comply with the regulations.

(Q-B9) (Mail & Parcels) What are the conditions for notifying and receiving mail and parcels?

(A-B9)
1.) The mailboxes of Vtara Sukhumvit 36 are located on the 1st floor of each building (each building will have 2 mailboxes). Standard letters of small size in envelopes will be placed in the mailbox daily.

2.) Any letters or parcels that cannot fit into the mailbox will be kept at the juristic office with notification sent through Smart World Application. A receipt will be placed in the mailbox of co-owners and/or residents for them to contact and collect within 15 days.

3.) Registered letters, registered parcels, or EMS will be notified through the Smart World Application, and a receipt will be placed in the mailbox of co-owners and/or residents to inform them of the arrival of the registered mail, parcels, or EMS. Co-owners and/or residents can collect registered letters, registered parcels, or EMS by presenting the receipt to the management staff at the juristic office along with identification documents each time.

4.) The juristic management will accept deliveries or items from courier companies or private individuals, such as Lazada, True, Kerry, DHL, FedEx, or from external parties, for co-owners and/or residents. Co-owners and/or residents must inform the juristic management by chat, phone or provide details of the delivery or items from courier companies or private individuals for the juristic management to acknowledge. The juristic management will not notify or issue receipts for the delivery or items. Co-owners and/or residents must coordinate with the courier companies or external parties themselves.

5.) When requesting to receive parcels or items, co-owners and/or residents must provide proof of ownership, such as a receipt, ID card, or driver's license. If they fail to collect the parcels or items within 7 days from the date the juristic management received them, the juristic management reserves the right to return the parcels or items to the courier companies or external parties.

(Q-B10) (Booking of Common Facilities) What are the rules for requesting the use of common rooms (or library)?

(A-B10)
1.) Co-owners and/or residents who wish to use the meeting rooms or libraries, buildings, or facilities for various activities in Vtara Sukhumvit 36 project must notify their intention to request usage by filling out the facility usage form and informing the juristic management at least 7 days in advance. Any activities requested can only use the buildings and facilities during the hours of 09:00-21:00, specifying the details of the intended use, including:

1.1 Location, area, room, common area.
1.2 Number of participants in the activity.
1.3 Number of cars, delivery vehicles entering the parking area.
1.4 Materials, equipment, such as sound systems, electricity, etc., to be used.
1.5 Menu of food to be provided for the activity.
1.6 Start and end times of the event.
1.7 Desire to request security and cleaning staff.
1.8 Before proceeding with the activity, co-owners and/or residents must obtain written permission from the juristic management.

2.) Co-owners and/or residents must pay the following fees: Hourly rate of 500 Baht (five hundred Baht only). The rates may change.

2.1) Request for building and facility usage.
2.2) Request for security personnel.
2.3) Request for cleaning personnel.

3.) Co-owners and/or residents must adhere to rules and procedures for safety during the activity.

4.) Co-owners and/or residents must deposit a cash security deposit of 5,000 Baht (five thousand Baht only) to cover any potential damages from the activity. The juristic management will deduct various fees from the aforementioned deposit. In case of damage to the buildings, facilities, or common area equipment resulting from the activity, co-owners and/or residents who requested the use of the facility must take responsibility and compensate for the actual damages incurred.

5.) The juristic management may deduct actual damages incurred from the security deposit provided by co-owners and/or residents. If the deposit is insufficient, co-owners and/or residents must pay the remaining damage costs, and the juristic management will refund any remaining security deposit after deducting all damage expenses from the activity within 15 business days after the end of the activity.

(Q-B11) (Elevators) What are the rules regarding the use of building elevators?

(A-B11)
1.) Actions that cause damage to passenger elevators, parking elevators, or freight elevators, as well as the overall elevator system, are prohibited. Co-owners and residents must adhere strictly to the instructions in the elevator and the elevator usage regulations of juristic management.
2.) In case of using the elevator to transport decorations or materials for condominium units or furniture belongings of co-owners, a prior notice must be made to the juristic management.
3.) In the event of any damage to the elevator that can be traced to the responsible party, the individual(s) involved must take responsibility and compensate for the actual damages incurred. In case of malfunctions or damaged equipment in the elevator, please report to the juristic management for corrective action.
4.) Posting any notices or messages inside the elevator is strictly prohibited unless permission is granted by the juristic management.
5.) It is strictly prohibited to use the elevator in case of fire emergencies.

(Q-B12) (Automatic parking) What are the rules regarding the use of automatic parking in the condominium premise?

(A-B12)
1.) Every car that enters to use the automatic parking system of Vtara Sukhumvit 36 must undergo registration, have a parking sticker authorized for the building's juristic management, and pass the screening of car types and sizes. Co-owners or residents must provide the following documents:
1.1 Copy of the front and back of the ownership deed (Aor Chor 2).
1.2 Copy of the co-owner's ID card (or passport) or copy of the resident's ID card (or passport) (in cases where the co-owner does not reside in the condominium project).
1.3 Copy of the vehicle registration book with details such as model, size, weight, presented to the juristic management for car screening and to receive suggestions regarding the use of the automatic parking system.

2.) Oversized vehicles are strictly prohibited from using the automatic parking system. The dimensions of vehicles eligible for use in the automatic parking system are as follows:
2.1 Length not exceeding 5 meters.
2.2 Width not exceeding 1.85 meters.

(Q-B13) (EV Car Charging Station) How do I use the EV car charging station?

(A-B13)
1.) Refill the "BeWallet" system via the "Boon Term" top-up kiosk.
1.1 To charge the car, proceed as follows:
1.1.1 Insert the EV charger head into the electric car charging station's electrical outlet on the car; the "PLUGGED" light will turn blue.
1.1.2) Open the "BeWallet" application and select the car charging function.
1.1.3) Scan the QR code on the electric car charging station.
1.1.4) Select the amount of money and enter the PIN to proceed with the electric charging. The system will check the "BeWallet" balance, and if sufficient, it will instruct the electric car charging station to supply power to the car.
1.1.5) When the electric charging is completed, press the "Stop" button in the BeWallet application, and the system will notify the usage results through the next application.

2.) Remove the EV charger head and store it at the original electric car charging station.

(Q-C1) (Damage Within Condo Unit) In case of damage to the condominium unit in the project due to an accident, what are the steps to be taken?

(A-C1)
1.) Immediately notify the insurance company of the damage by phone or email.
2.) Take action to mitigate the damage to property to prevent further harm.
3.) Preserve the damaged property for inspection by the insurance company.
4.) Take photographs of the damaged property as evidence.
5.) Cooperate with the representative of the insurance company in assessing the extent of the damage.

(Q-C2) (Insurance Coverage) If the damage occurs to the common areas, what damages can the project's insurance cover?

(A-C2)
1.) Common area building structures (excluding foundations), including renovation and improvement parts of the building, various property accompanying construction, permanent installations, fences, walls, guard posts, advertising signs, parking lots, various systems, furniture, installed decorations, equipment, electrical appliances, and various electronic devices, and other property belonging to the insured and property within the care or responsibility of the insured. Sum insured: 850,000,000 Baht.
2.) Personal property of the unit owner or tenant refers to decorations, renovations, improvements within the unit, and other property within the unit or tenant's or occupant's possession brought in for residential purposes, such as televisions, refrigerators, washing machines, electrical appliances, beds, cabinets, tables, dining sets, and other furniture. The coverage limit is not exceeding 100,000 Baht per room (First Loss) for a total of 466 rooms (excluding property such as money, gold, banknotes, printed securities, antiques, artifacts, gemstones, jewelry, mobile phones, tablets, laptops, cameras, video cameras, or property used for carrying). Sum insured: 46,600,000 Baht.
***Losses of property under item 2 that occur due to theft that does not show signs of forced entry to the building, doors, or unit windows are not covered.

(Q-C3) (Scope of Repair) What repairs can the in-house technicians undertake?

(A-C3) The in-house technicians may inspect basic interior works within the unit for residential purposes, such as televisions, refrigerators, washing machines, various electrical appliances, beds, cabinets, tables, dining sets, and other furniture, including decorative items, changing light bulbs, and replacing bathroom fixtures, among others.

(Q-C4) (Air-Conditioner Cleaning) Can the in-house technicians clean the air conditioner for residents?

(A-C4) Air conditioner's cleaning is considered a specialized task and requires ready-to-use tools. While building technicians may possess some knowledge and skills in air conditioner's cleaning, general maintenance workers are not considered proficient. Therefore, they can only conduct basic inspections. The juristic management can suggest the vendor for air conditioner's cleaning but the co-owner or resident need to contact by themselves.

(Q-C5) (Reporting Common Area Issues) Where can common area issues, such as power outages, elevator problems, damaged meeting room tables, or non-functional internet in the meeting room, be reported?

(A-E5) You can report directly to the juristic management located on the B1 floor.

If you need to fill out a request form for documentation purposes and keep it as evidence, you can do so by filling out the online form on the website. Click on the dark green icon on the left side, log in with G-mail, select the complaint category "Building Structure & Tool Damage," and the system will send the information to the relevant staff, who will coordinate with building technicians for further inspection.

(Q-D1) (Unit Rental Conditions) What are the conditions for renting out units for co-owners?

(A-D1) The conditions for leasing a condominium unit (for periods longer than 1 month) are as follows:
1.) Co-owners of the condominium unit may deposit a key or access card with the juristic management to facilitate access to view the unit.
2.) When tenants request to pick up keys or access cards for entry and exit from the condominium unit, the juristic management will record their contact information, but there will be no staff sent to open or close the unit for the tenant.
3.) Co-owners of the condominium unit must always notify the juristic management and obtain permission for the agency to withdraw access cards.

(Q-D2) (Rental Process) What are the steps involved in renting out units?

(A-D2)
Co-owners must submit documents and provide various information regarding residential tenants to the juristic management as follows:
1.) Submit a copy of the lease agreement specifying the start and end dates of the tenancy.
2.) Register new tenants along with completing documentation listing the individuals residing within the unit.
3.) Provide the names of relatives, siblings, colleagues, and workplace details including phone numbers for emergency contact of the tenant and occupants within the unit.
4.) Notify or specify entitlements to recreational services, parking card keys, building access card keys, and parking space rights within the building.
5.) Submit copies of the tenant's and unit owner's ID cards.
6.) Inform tenants and adhere to all regulations and bylaws of the juristic management, which can be obtained from the juristic management during business hours.
7.) In the case of tenants being foreign nationals, submit a copy of their passport. Additionally, landlords, co-owners, or brokers must register with the TM.30 (ตม.30).
8.) In the event of lease termination, co-owners must immediately notify the juristic management.

(Q-D3) (Project Agents) Does the condominium project have agents for renting out units to co-owners?

(A-D3) The third party company to facilitate the co-owner to buy, sell and rent out (long-termed) is situated at the 1st floor, Building A in front of the common meeting room.

(Q-D4) (Penalties for Daily Rental Violations) What penalties apply to offenders for daily rental violations?

(A-D4) Any business activities within the premise of Vtara Sukhumvit 36 are prohibited. "Business" refers to the exchange or provision of goods or services, or both, such as hourly rentals or opening other service facilities. Unit owners must manage their units strictly for residential purposes, for their own residence and/or for guests and/or monthly tenants only.

Using one's unit for daily residential rentals is prohibited, as this contravenes the laws stipulated in the Condominium Act B.E. 2522, Section 17/1, and the Condominium Act B.E. 2547, Section 15.

Furthermore, using one's unit for work, as a shop, temporary accommodation, short-term apartment rentals, or any other purposes deemed by the juristic management as residential transient use, is also prohibited.

Any unit owner who violates the rental regulations for daily residential stays shall be subject to the juristic management's authority to prohibit individuals from residing or entering the common areas of the condominium without the unit owner's consent. Such individuals who violate the laws and regulations will be subject to eviction, without requiring consent from the unit owner, except for cases where the service provided is for monthly rentals or longer.

If a unit owner, tenant, relative, or friend who has a relationship with the unit owner violates or fails to comply with the condominium regulations of Vtara Sukhumvit 36, and after being notified by the juristic management to rectify or comply within the specified timeframe but still neglects to do so, the corporate entity will consider the violation intentional. In such cases, a fine of 10,000 Baht (Ten Thousand Thai Baht) will be imposed initially, and an additional fine of 5,000 Baht (Five Thousand Thai Baht) per day for the duration of the violation. The juristic management reserves the right to suspend public utility services and may impose further penalties as determined by the condominium committee governance.

(Q-D5) (External Agents) If there are external agents involved, how should they be notified to the juristic management?

(A-D5) The co-owner must obtain permission and inform the juristic management's staff beforehand. Information must be provided for registration according to regulations to allow agents to issue access cards for use.

(Q-D6) (Annual Common Area Fee Payment) What are the conditions for paying the annual common area fee, and when is it due?


(A-D6) The collection of various expenses requires co-owners to pay based on the proportional rights, separated by the type of expense. Co-owners must pay expenses at a rate of 55 Baht per square meter per month.

(Q-D7) (Late Payment of Common Area Fees) What measures are taken if residents fail to pay the annual common area fee on time?

(A-D7) If there is no payment made, the juristic management will proceed according to the following steps:
1.) Initial verbal warning by phone notification regarding the outstanding common area fee.
2.) Upon expiry of a 2-month grace period, issuance of the first warning letter sent to the co-owners via postal mail.
3.) Upon expiry of a 4-month period, issuance of the second warning letter sent to the co-owners via postal mail.
4.) Presentation to the committee for preparation of legal action by engaging a lawyer in the subsequent steps (Notice).
5.) Initiation of legal proceedings to sell the property at public auction and to recover the unpaid common area fees transferred to the juristic person of Vtara Sukhumvit 36.

(Q-D8) (Electricity Payment) How can residents pay their electricity bills?

(A-D8) Residents of Vtara Sukhumvit 36 condominium project can pay their electricity bills through the following channels:

1.) Counter service at 7-Eleven.
2.) Direct payment to the Metropolitan Electricity Authority (MEA) via the "MEA Smart Life" application.
3.) Payment through the MPay in the Smart World application (with a fee ranging from 10 to 15 baht per bill).
*There will be a service fee as determined by each company.

(Q-D9) (Late Payment of Electricity Bills) What happens if residents fail to pay their electricity bills on time?

(A-D9) The Metropolitan Electricity Authority (MEA) will come to meter the electricity of Vtara Sukhumvit 36 condominium project every 7th day of each month.

If the electricity bill does not have any outstanding balance or if there is an outstanding balance, the MEA will issue a notification for customers to pay the electricity bill. The notification will be sent to the juristic management, and the juristic management will then distribute the documents to each room via the LINE OA channel and the Smart World application, instructing them to settle the electricity bill within 1 week. If after 1 week of notification there has been no payment made to the MEA, the staff will come to cut off the electricity supply, and it will be possible to restore the electricity supply once payment is made.

Subsequently, within 1 week after the electricity supply is cut off and if there is still no payment made, the MEA staff will bring an urgent disconnection notice to the corporate entity and proceed with disconnecting the electricity meter. Once the residents have made full payment, the MEA staff will return to reinstall the electricity meter within 1 working day.

(Q-D10) (Water Supply Fee Payment) What are the available channels for paying the water supply fee?

(A-D10) Residents of the Vtara Sukhumvit 36 condominium project can pay the water bill through the following channels:
1.) Transfer payment through the account of Vtara Sukhumvit 36:

Account Name: Vtara Sukhumvit 36 Juristic Person
Bank: Krungsri Ayudhya Bank
Account Number: 769-1-10464-5

*After completing the transfer, it is necessary to send the transfer slip as proof of payment to the LINE OA or email of the juristic management for the staff to proceed with clearing the outstanding debt from the system.

2.) Pay via the MPay channel in the Smart World application (with a fee ranging from 10-15 baht per bill).
*If paid through Mpay in the Smart World application, any remaining debt will be automatically deducted from the system.

(Q-D11) (Late Payment of Water Bills) What are the consequences if residents fail to pay their water bills on time?

(A-D11) If the tenant or co-owner fails to pay the water bill in full for 3 consecutive months, the juristic management reserves the right to suspend the water supply to that unit until the outstanding expenses are cleared.

(Q-D12) (Vtara36 Bank Account) What is the official bank account used for various expenses payment of the Vtara Sukhumvit 36 condominium project?

(A-D12) The official project bank account for Vtara Sukhumvit 36, where residents can transfer payments for various project expenses, includes:

Account Name: Vtara Sukhumvit 36 Juristic Person
Bank: Krungsri Bank of Ayudhya (Commercial Bankin Company)
Account Number: 769-1-10464-5

*SWIFT Code: AYUDTHBKXXX

(Q-D13) (MPay System) What should be done if payment cannot be made via the MPay in the Smart World Application of certain banks?

(A-D13) Residents should report the issue to the juristic management and specify which banks are experiencing usage issues. The juristic management team will coordinate and report the problem to the Smart World Application support for further investigation.

(Q-E1) (Car Sticker) What are the conditions for requesting a car sticker?

(A-E1)
1.) The juristic management shall provide stickers for parking for co-owners and/or residents of Vtara Sukhumvit 36 only. External individuals are not allowed to use the parking spaces of the condominium unless they contact the co-owners and/or residents. The right to park in the condominium for co-owners and/or residents shall be in accordance with the sale and purchase agreement between the project owner and the buyer, specifying the parking rights for each unit, one space per unit. Parking spaces are considered common areas unless the unit has been granted personal parking rights as per the sale and purchase agreement. Units that have been granted personal parking rights are entitled to an additional parking space in the common area. The juristic management does not permit the sale, transfer, or rental of parking rights to co-owners and/or residents in other condominiums. The juristic management does not consider providing parking spaces as a car parking service. If there is any damage to or loss of property within the parking area, the owner of the vehicle shall be responsible, and the juristic management shall not have the right to claim any damages from the co-owners.

2.) The juristic management shall provide stickers, and co-owners and/or residents must fill out a form along with the following documents to request a parking sticker:

2.1. Copy of the deed showing the transfer of ownership of the unit (Aor Chor 2)
2.2. Copy of ID card and copy of household registration
2.3. Copy of the vehicle registration. In the case of a red license plate, it should be submitted later when the vehicle registration is obtained.

(Q-E2) (Motorcycle Sticker) What are the conditions for requesting a motorcycle sticker?

(A-E2)
1.) Motorcycle parking spaces are provided for co-owners and/or residents of Vtara Sukhumvit 36 only. Stickers for motorcycle parking must be placed in a clearly visible and easily verifiable area, and external individuals are not allowed to use motorcycle parking spaces unless they contact the co-owners and/or residents temporarily.

2.) The juristic management shall provide stickers for motorcycle parking, one per unit. Co-owners and/or residents must fill out a registration form and provide the following documents to request a motorcycle parking sticker:

2.1. Copy of the deed showing the transfer of ownership of the unit (Aor Chor 2)
2.2. Copy of ID card and copy of household registration
2.3. Copy of motorcycle registration

(Q-E3) (Key Card Access) What are the conditions for requesting a key card for access to areas within the condominium project?

(A-E3)
1.) Co-owners have the right to request a key card (free of charge) according to the following rights:
1.1 For studio-type residential units, the co-owner is entitled to receive 2 key cards as follows:
1.1.1 Card 1 is for entry and exit only through the passenger elevator of the building and cannot be used to enter or exit through the parking lot barrier.
1.1.2 Card 2 (parking card) is for entry and exit through the passenger elevator of the building and also for entry and exit through the parking lot barrier.
1.2 For residential units with 2 bedrooms, the co-owner is entitled to receive 3 key cards as follows:
1.2.1 Cards 1 and 2 are for entry and exit through the passenger elevator of the building only.
1.2.2 Card 3 (parking card) is for entry and exit through the passenger elevator of the building and through the parking lot barrier.

2.) The juristic management does not allow the sale, transfer, sale of rights, or leasing of key cards, and the users of such rights must be residents of Vtara Sukhumvit 36. In case additional key cards are required, they can be purchased at a rate of no more than 2 cards per unit at a rate of 500 baht per card

3.) In the event that a co-owner rents out their unit, they must provide the key card they possess to the tenant who will be the next user. If there is a request for additional or new purchases, the juristic management shall request to delete the information on the old key card before issuing a new key card to the tenant.

4.) When the co-owner no longer owns the rights to the unit, the key card will be considered expired along with those rights.

5.) Anyone who counterfeits a key card or uses it without authorization to use the parking spaces of Vtara Sukhumvit 36 shall be subject to a fine of 2,000 baht and may have their parking rights suspended, along with the suspension of public utility services, and may face legal action.

(Q-E4) Do the residents who park with expired stickers violate the regulations of condominium?

(A-E4) All residents of the Vtara Sukhumvit 36 must replace stickers with the juristic management from the beginning of February until the end of the month of that year, and they can only use stickers from the previous year until the end of February. Starting from the 1st of March each year. There will be penalties for those who violate according to the regulations of condominium.

Ex. In the case of residents parking on B1 with stickers from the previous year, from the 1st of March onwards, the management will lock the car's wheel. The violator must pay a fine of 500 baht to the juristic management to unlock the wheels.

(Q-E5) (Noisy Neighbors) If neighbors in the same floor are causing disturbance with loud noise, what should you do?

(A-E5) If your neighbors are being noisy, there are ways to address the issue:
1.) Use noise-reducing or soundproofing equipment in your unit, such as:
Sound-absorbing materials, foam panels, and wallpapers, especially thick foam types, which can help absorb and reduce the volume of noise.
Seal gaps to prevent noise from entering. You can use foam, rubber, or silicone pads under doors to block gaps between the door and the floor.
2.) Negotiate for cooperation. If the noise is indeed loud and it seems like your neighbors could have a reasonable conversation, try to resolve the issue by discussing the noise problem. If possible, kindly ask your neighbors to reduce the noise or refrain from making loud noises during inappropriate times.
3.) Seek assistance from the juristic management's legal department. If it seems unlikely to have a conversation with your neighbors, or if requests have been unsuccessful, you can address the noisy neighbor issue by filing a complaint with the juristic management. The juristic management will issue warnings: the first warning (verbal), the second warning (written warning), and the third warning (fine of 1,000 Baht) according to the regulations of Vtara Sukhumvit 36.
4.) Additionally, you can submit evidence by filling out an online form on this website. Click on the dark green icon on the left, log in your G-mail's account, select the complaint category " Nuisance from neighbors," and upload photos and videos as evidence. If video submission is not possible, you can send it via email to the juristic management, for further legal action.

We use cookies to improve efficiency and enhance your experience on our website. You can learn more at Privacy Policy and you can manage your own privacy by clicking on setting

Privacy Preferences

You can choose cookie settings by enabling/disabling cookies for each type as desired, except for essential cookies.

Allow All
Manage Consent Preferences
  • Always Active

Save